Contact

Email [email protected]. Zeppy is small, so replies are not instant, but every message is read.

Security reports: [email protected]. Privacy questions: [email protected].

I forgot my password

Zeppy does not send email, so there is no self-service reset link yet. Write to [email protected] from the address on your account and a one-time reset link will be issued to you directly.

My reminder did not arrive

Reminders need three things, and all of them can fail independently:

• Notification permission granted to Zeppy in your browser.
• Reminders enabled in Account, on the device you expect to be notified on.
• A push service configured on this deployment. If it is not, the app falls back to the due-today card on your dashboard instead.

How do I get my data out?

Account → Data controls → export as JSON or CSV. JSON contains everything Zeppy holds about you; CSV is easier to open in a spreadsheet. Export links expire, so download the file when you create it.

How do I delete my account?

Account → Danger zone → delete account. You will be asked for your password again. Deletion is scheduled rather than instant, so you can cancel it during the grace period described in the privacy policy.

Can you tell me what dose to take?

No. Zeppy cannot give medical advice, and nobody answering support can either. Those questions belong with your healthcare provider.

If you are having urgent symptoms, contact emergency services or a healthcare professional rather than waiting for a reply here.